Contact Us

Customer care:

Our customers are always our main priority and ensuring our customer service is to the best level possible. All of our emails, calls, social media accounts and messages will be answered by a member of our team as soon as possible. See below to find the best time to contact on our different platforms. To ensure we can answer your enquiry as smoothly as possible please make sure to give us the appropriate information about your enquiry.


For order enquiries and any general enquiries  please contact:

For marketing, promotion and collaborations please contact: and

For after sales and general vape enquires please contact:

You can reach us via email Monday - Friday 9am to 5pm.

Please take into consideration it may take time to respond to your emails. 

Alternatively, you can contact us on our social media platforms:


Cloud City Vapez UK




For enquires via telephone and Whatsapp:


You can reach us via telephone Monday - Friday 9am to 5pm.

Location 1:

255-257 Otley Road,


BD3 0LW,

West Yorkshire, UK.

Location 2:

47 Great Horton Road,


BD7 1AZ,

West Yorkshire, UK. 

Get in touch

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