We cannot send any parcels directly to a postal office. You must use a home address or work address. Any orders with a postal office address, you will be contacted to arrange an address change.
If you live at an apartment or block of flats, our couriers will not be able to deliver your parcel directly to your door or a safe place. It will be left with a reception area/concierge.
Due to COVID 19 - Please also allow extra time for Royal Mail and DPD to deliver your package. Royal Mail and DPD are doing everything they can to get your orders to you on-time.
By Paying for your order and going through you accept the terms of our shipping policy, please keep this in mind before contacting.
We offer a local pick-up service Monday to Friday 10am - 6pm at our 255 Otley Road, BD3 0LW branch.
How does this work?
You simply place your order on our website, our picking and packing team at our warehouse will pick the order. This will be brought over to the store within 1 hour if placed between the times and days stated above.
You must bring your order confirmation and provide this along with your name to collect the order. You can only collect your order once you receive the ready for pick-up notification as we cannot guarantee that the order will be ready at the store.